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View Security Server Certificate not Updating

June 18, 2015, 2:03 pm
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Hi,

 

Our SSL cert recently expired and a new one was purchased and configured on our connection and security server.  Now though if a user connects via a blast session they successfully connect to view.domain.com and the certificate shows the new one however once they log on and select a desktop pool they are stopped by a certificate error with the reason being that the certificate has expired.  If you look at the certificate it shows the old expired certificate which has since been deleted form the server.

 

I have verified the friendly name of the cert is vdm in lower case and both the connection and security servers have been rebooted.

 

We are using view 6.0.1.  Has anyone come across this issue..  The cert was imported with the private key being exportable and if I go to export the cert from either server I am given the option to export with the private key.  View administrator shows green for both servers with no SSL errors.

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View Client in OS X 10.11 El Capitan Beta

June 18, 2015, 3:47 pm
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I'm not able to get this working (either the 3.2 or 3.4 client)

It connects fine, but then just shows a black or white screen. Anyone figure out any workarounds? (I realize this isn't technically supported yet...)

 

AK

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Multi-VLAN Pool and View Horizon 6

June 19, 2015, 12:35 pm
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In View 5.1, you could do a multi-vlan pool with a few CLI commands.  However, in doing so, every time you changed gold images, you would have to update your script. (http://myvirtualcloud.net/?p=4730)  I read a rumor that this is much easier in 6.  Hoowever, I was unable to find documentation.  Any ideas?

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Is VMware View version 5.3.1 build-1634134 Compatible with SVGA 3D 8.14.1.24 Driver on Windows7?

June 19, 2015, 2:11 pm
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Several users have noticed that their screen "flickers" black for 1 second or so several times when multiple application windows are open.  We have disabling the Windows Aero Scheme for the mouse as per http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2111278 but the problem persists.  As the combination in the subject of this post is not specifically marked as compatible in the chart found in the link below I would like to confirm if the SVGA driver should be downgraded.  VMware KB: The PCoIP server log reports the error: Error attaching to SVGADevTap, error 4000: EscapeFailed


Video Card: NVidia Grid K1

 

Thank you for your assistance.

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The connection to the remote computer ended- view 6 - Windows 8.1

June 22, 2015, 7:33 am
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Hello, we are trying to make View 6.0.1 with windows 8.1 desktop for our users.

 

We have some issues you may help with as the support did't find the solution yet (has been 2 weeks).

 

Here are the facts:

     01.png

     Users may have an error message when they connect to the pool - 1 try after about 10sec : the connection to the remote computer ended

     second try     --> the display protocol for this desktop is currently not available

02.png

 

     try 3 --> may have a desktop on the desired pool or routed to the DR pool

 

     we have this message in the event viewer of the connection server:

          unable to lauch from pool XXX for user XXX: there were no machine available that reported protocol [PCOIP] as ready

03.JPG

 

 

     there is about 45 VDI desktop available in the pool

  

     events in the view administrator : the pending session on machine XXX for user XXX has expired

 

we can have this problem in the morning or during the day, sometime user are also disconected while they are working.

  

 

 

the configuration:

     View 6

     1 connection server(6.0.1) by sites running win2012R2 + all patches

      esxi 5.5

     we are using linked clones with PCOIP and refresh after logoff

     desktop are windows 8.1 with all patches


we are connecting the VDI from a Wyse or from horizon client installed in a windows 7 desktop, we have the problem on the both configuration.

 

support already checks all logs everywhere, we also created a fresh simple master to be sure that the problem is not master related, we don't have the solution yet.

 

I hope somebody knows something about this problem or any ideas about new paths to check, I have read all tickets about that and it's most of the time network related, I have checked all firewalls also (network problem would be for all users, not for random part of them).

 

We don't have security gateway.

 

Thank you for your advice.

 

Regards.

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Agent-Unreachable - Metric

June 22, 2015, 10:39 am
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Hi all,

 

we faced a big outage a couple of times where a lot of our VDIs went to "agent-unreachable" and basically halted intermittently.

Now my job is (besides finding the root cause) to report this to our business.

 

I created a report that pulls all agent-unreachable messages from the view database.

Now i noticed an agent-unreachable entry will also be logged if the machine reboots/resets.

 

Is there any way to distinguish a problem with the VDM and a simple reboot that can be pulled on a mass scale?

We have over 4000 VDIs - so a script that goes to each and every single VDI could be a problem, besides the fact most of the pools are running on a "suspend" power policy.

 

Thanks in advance.

 

best regards,

Niko

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VMware Horizon View 6 - Failover Site Options

June 22, 2015, 10:39 am
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Hi -

 

I have two VMware environments. 

 

1) Server Virtualization -  I use SAN replication to get the data offsite and I use VMware SRM. This is a good setup.

2) Desktop Virtualization - I have View Horizon 6. This environment has the Connection servers, the vCenter Server, and the linked-clone Windows 7 Desktops. Everyone connects to the VDI environment via Wyse Zero Clients using PCoIP. The Desktops are single use and refreshed daily. All use data is mapped to other servers in the virtual server environment using Persona Management. I can use SAN replication to get the data offsite, but haven't done so at this time.

 

Can someone give me a few options for failover of my VDI environment?  I think my VDI environment is basic with just 3 primary virtual servers + linked clones, and I feel there might be a more economical solution than buying SRM bundle with 25 licenses. I'm not concerned with the networking and SAN pieces, because I'm confident I have that under control.

 

Thank you.

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Black Screen on Manual Pool Using a VM that was a P2V

June 22, 2015, 11:26 am
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Hello All,

 

I had to P2V a Windows 7 computer and then made it a Manual  pool computer in Horizon View version 6.  I went thru and got rid of all the hidden devices, made sure the correct video card is being used and still i get a black screen when logging into view.  RDP works fine but PCOIP does not.  Looked at all teh KB's and thiings look ok.  I'm a bit stuck.  Any thoughts??   Thanks

 

I also discovered that if I take the desktop and change it to a window that the desktop comes on.  When i make the monitor Full Screen or multi-monitor it goes black again.

 

PT.

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Horizon View - Agent status "Disconnected"

June 22, 2015, 4:01 pm
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I have a dedicated linked clone pool for about 50 users. The pool is set to refresh on logout. When a user logs out, the status of their desktop in View administrator changes to "Disconnected." The machine doesn't refresh itself, it just sits there in that state. If the user tries to log back in, they get an error message stating that there are no available desktops in the pool (since they are assigned only that one). I have to manually reset the VM in order for it to become available again. Has anyone run into this before?

Server is running version 6.1, and agent version is on 6.0.2

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Thin Client to Zero Client roaming, View 6 Agent, The connection to the remote computer has been closed due to a new connection request

June 23, 2015, 7:29 am
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The connection to the remote computer has been closed due to a new connection request.

 

This is the VMware View Client error message on the thin client, once the session has been roamed to the zero client. The actual transfer of session information seems to work, that is, the virtual desktop pops up on the zero client without issue. What is left on the thin client though, is an error prompt from the View Client running on the embedded OS (XP w/ View 4.6 Client). The VM is Win 7 x64 with the View 6 Agent. We also use Imprivata for our SSO and badge/tap-in management.

 

Interestingly, roaming from thin client to thin client works fine and produces no errors -and of course zero to zero produces no errors

It does not seem to matter if the roam happens while the session is still active on the thin client, or if it has been disconnected/locked first, it will still produce an error in the VMware View Client once a roam to a zero client takes place.

 

 

I had hoped to do a search for this error and find that it is common with documented solutions -but apparently I am one of the lucky few that have run into this.

 

Any ideas?

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VMware View 6 & Streched Cluster Support

June 23, 2015, 12:15 pm
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Hi,

I know this topic is around since years and the answer if its a supported was always no.

 

I haven´t read anything for a while now about it. The point why it was (and maybe still is) not supportet was the latency sensitivity of the JMS AFAIK. If you have a connection server on to sites and the data replication is not fast enough it could happen that two users get asigned to the same desktop in a floating pool.

 

I wonder if there could be any problems in an environment if all desktops are dedicated & persistent, where the above scenario can´t happen?

 

Thanks,

Mario

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vDGA-Nvidia K1 Configuration

June 24, 2015, 10:04 am
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Hello,

my actual configuration is:

 

- Horizon View 5.3

- ESXi 5.5.0 with Nvidia K1

- Windows7 64 bit VM with K1 configured in passthrough

 

I'm having some performance issues but really not sure if the problem is of the configuration or of the rendering software.

On my pools I set the 3D option as "Manage using vSphere Client", and on the VM I set for the Video card:

 

- Specify custom settings

- 3D Render "Automatic"

- 3D Graphics some disable some enable (I really don't see a great difference...)

 

I installed  NVIDIA driver on the VM and, running "dxdiag" I can see that I'm using correctly my K1 (I even run the different NVIDIA tools to adjust my settings correctly).

When I go in the "Device Manager" I find both the K1 and the Vmware SVGA 3D (infact In Display Options I can see 2 Displays, but I "use" only the primary, and I suppose it's the K1 because of what the dxdiag command says me)

 

Am I using the K1 at there best or I have to change my configuration ?

 

My principal doubt is on the "Automatic" Configuration on the 3D Render Option; I suppose that having a K1 in passthrough he uses always that adapter (as if I had set "Hardware").

At the begining I choose "Automatic" instead of "Hardware" option because in the second case I was not able to enable the 3D Graphics (and even because with the dxdiag comand I was sure I was using my K1).

 

Hope someone can help, thanks in advance

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Pass AD/Login Credentials Automatically

June 24, 2015, 4:02 pm
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Looking to have the currently logged-in user's credentials automatically used within VMware Horizon Client for Mac when going to connect to all/specific server connections. The logins are AD based and would be pointing to a VM that is also part of our domain. I see this option in the Windows client, but have not been able to see how to have that passed on.

 

Is this possible through any application settings or scripting?

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View client RTAV - redirect multiple Speakers

June 25, 2015, 1:45 am
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Hello everyone,

 

we want to use (RTAV) Realtime Audio Video for Softphones on the View Clients. It's working well with the Headset.

The Problem is the ring tone: incomming phone calls should ring on the PC-speaker insteat of the Headphone-Speaker... Is there a way to redirect an additional Speaker?

At the moment RTAV is redirecting only the default speaker...

 

Thanks for your help.

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View doesn't use my 4k Dualscreen.

June 25, 2015, 5:15 am
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Hello,

 

I have a Thin Client (HP t620) and added 2 UHD Monitors via DisplayPort to it. The TC runs on Windows 8 Embedded and recognizes the resolution of 3840x2160 for each Monitor.

But when I connect to my Virtual Machine (Windows 7 Enterprise x64) via PCoIP, only one of the Monitor has a picture and the other one stays Black.

 

Now I wonder, where is my Bottleneck?

Is it the VM that hasn't enough recources to provide 2 UHD Monitors with input?

Is it the Horizon that limits the resolution (At the Pool Settings is a Maximum resolution of 1920x1200 defined but that doesn't seem to bother the working UHD Screen)?

Is it the Pool Settings that Limits the output?

 

Does anyone have an Idea how to resolve this?

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Updating Windows 10 Enterprise 64 from 10074 to 10130 fails with LSI Paravirtual disk & View Agent gives BSOD on Ctrl+Alt+Ins\Del

June 25, 2015, 10:54 am
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I kept trying to update from build 10074 to 10130 and it would boot to the recovery wizard. Booting back in to windows it would report error 0x8024001e.

 

The VM had paravirtual disk controller. I added a second disk on SCSI 2:1 and changed that controller to LSI SAS and booted up and configured the disk. Then I shutdown and changed the paravirtual disk to SAS. Then the update worked fine. Could be a coincidence but I tried half a dozen times before.

 

Once updated, I changed back to paravirtual and things were fine, at least with boot up.

 

Trying to log in while View Agent 6.0.2-2331487 or 6.1.1-2769635 were installed results in a BSOD with error DRIVER_IRQL_NOT_LESS_OR_EQUAL (kbdclass.sys). Removing the view agent and Ctrl+Alt+Del works fine but now we cant use horizon view on Windows 10 Tech Preview. So sad.

kbdclass.sys.png

So sad.

 

Message was edited by: EricNichols BSOD on Windows 10 10130 with View agent 6.0.2+

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Recompose Desktop Issue

June 25, 2015, 11:35 am
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Hello,

 

I have a situation with recompose different VDI pools.

I had to expand the hard drive of the existing parent vm.

Because the existing parent had so many snapshots, I had to create a full clone of the parent and then expand the hard drive.

First off the environment consist of the following components:

 

ESXi 5.0.0 build 1311175

vCenter Server 5.0.0 Build 455964

vSphere Client 5.0.5.0.0.37933

View Horizon 5.1.0 Build 704644

View Compose 3.0.0.691993

vShield Manager 5.0.2- 791471

VMware Tools version 8.6.15 Build 2495133

 

We have 8 different VDI Pools (Finance, Management, Customer Service, etc....)

Once I had created my full clone from the snapshots, I started pointing the pool to the new parent and new snapshot in vCenter Settings of the pool once you edit it.

As it says "Changing the vCenter settings affects newly ceated virtual machines only.  The new settings do not affect existing virtual machines."

I tried to recompose a specific pool with one specific parent and snapshot.  Worked Successfully.

I tried to recompose another pool with the same parent and snapshot because both pools use the same parent and snapshot and I was unsuccessful.

 

The error I get is: View Composer Fault: Could not find VC object of type Virtual Machine and id . Please check the master VM/snapshot or its replica for VM name.

Provisioning error occurred for Machine name: Refit operation resync failed

 

In the VMware documentation

VMware KB: View Manager Admin console displays the error: Error during provisioning: Unexpected VC fault from View C…

So although the parent and snapshot wasn't corrupted because I was able to successful recompose using the same parent and snapshot.

I deleted the parent and snapshot and recreated he full clone and tried again.

 

Got the same error message:

View Composer Fault: Could not find VC object of type Virtual Machine and id . Please check the master VM/snapshot or its replica for VM name.

Provisioning error occurred for Machine name: Refit operation resync failed

 

I was able to recompose a completely different pool with completely different full clone (parent, snapshot).

VMware thinks the composer server is under provisioned for resources.

It had 2 CPU's 2GB of RAM but I was able to recompose one complete pool with those spec.

But for argument sake I left it at 2 CPU's and increased the RAM to 4GB but still got the error message.

Mware Documentation Library

 

The case is still opened with VMware.

 

Please help!!!!!!!!

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View Load Testing: Ways to script commands to applications?

June 25, 2015, 12:53 pm
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Hello,

 

I'm designing a simple load testing tool for a View environment and so far its going pretty well.  Using command line arguments and some Powershell, I'm able to recurse through a list of users and connect multiple sessions to a View server and open a desktop and some RDS App sessions.  My question is: Is there any way built in to pass a script in the command-line arguments that will execute some commands on that desktop or RDS App session?  Nothing crazy, just type in Notepad, open a few programs, save a doc or two - the usual stuff to generate regular workloads.

 

I know VMware and third party companies have some tools for this, but they don't specifically meet my needs without extensive configuration and lots of hooks into our systems.  I'm trying to keep the footprint of this test as small as possible so a simple Powershell script is the way I'd like to proceed.  I'd assume Powershell has some method of doing this, but I'm no scripting guru nor is this a PS forum, so I was hoping there was something that already exists when I call the View connection that I could use.

 

Any help is appreciated, thanks in advance!

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Monitoring problem machines

June 25, 2015, 11:17 pm
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Hi guys

 

We have a customer who would like to monitor the provisioned VMs with errors. See printscreen attached.

error_vdi.jpg

 

what is the easiest way to find out those informations?

I was thinking on powercli or some tables in the database but I can't find those information nowhere.

 

Thank you

 

edit: it.s View 6.0 1884746

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Finding out what devices are connecting to View Sessions

June 26, 2015, 2:38 am
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Hi, hoping somebody can point me in the right direction.  We would like to know of any IOS/Android devices connecting to our view environment.  Is there any reports/sql queries we can run to find this information? We are using View 5.2 with latest feature pack. Thanks

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