We have "Pool A" that is our production desktop pool. We created "Pool B" for a test environment. There are 4 users that are members of the test environment. They are entitled to both pools and are assigned a desktop in both pools. Half of the users are prompted for both pools when they log into the zero client. They are then presented their assigned desktop. The other half are not prompted then they log into any zero client. I've had them log into the same zero client that worked for the first two users. It acts as if they are only assigned "Pool A". They are prompted if they use the software client however they do not connect to their assigned desktop. It will pick a desktop at random for them to connect to.
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