We have an issue going on in our VDI environment that has been to this point, impossible to nail down. Our users complain of instances where IE (IE11) will load with just a white screen, and spin for minutes on end. Dragging the window makes it cascade visually across the screen, essentially like a hung session. Eventually the window is closeable, and if the user reopens IE, perfect, no issue. The issue is completely un-repeatable so far. We have no process to make this happen on demand. It's totally random.
We're a Horizon 6.2 environment, we're utilizing linked clones with App Volumes and UEM. Windows 7, IE11.
One setting I found and was curious about is this one shown below, the software rendering setting in IE. The clusters our users are in I would classify as not visually high performing. IE we don't have upper end graphical cards in the hosts for any diagnostic imaging. Would this setting make a difference for the issue we've seen possibly, would it be completely benign, or should we have it enabled anyway? Right now it's disabled.
