Hi,
since upgrading from Horizon 6 Horizon 7.0.1 , the location based printing - automatic default printing via Thinprint fails to work successfully.
The printers are available when manually set, drivers are installed in gold image , GPO policy is correct and successfully applied to the virtual desktops.
We have reinstalled - tools > horizon agent which has not helped.
With the Thinprint debugging enabled we are seeing the following errors :
19.08.2016 13:48:36:032 Id:4984 _INF_/NORM=01h: TPACApp%6940 _CLIENT_ ConnectToClient()...
19.08.2016 13:48:36:035 Id:4984 _INF_/NORM=01h: TPACApp%6985 _CLIENT_ Trying Current Protocol with <tmpadmin>
19.08.2016 13:48:36:035 Id:4984 _INF_/NORM=01h: Request%265 _CLIENT_ VCReadTimeOut = 130
19.08.2016 13:48:36:036 Id:4984 _INF_/NORM=01h: Request%280 _CLIENT_ Trying to connect via [PCOIP] with channel 6...
19.08.2016 13:48:36:037 Id:4984 _INF_/NORM=01h: VCRequest%165 _CLIENT_ Virtual channel DLL correctly loaded (ver 0x3002)
19.08.2016 13:48:36:037 Id:4984 _INF_/NORM=01h: VCRequest%225 _CLIENT_ Entering DoCommand() ...
19.08.2016 13:48:36:038 Id:4984 _INF_/NORM=01h: VCRequest%234 _CLIENT_ Virtual Channel (6) will connect to
19.08.2016 13:48:36:039 Id:4984 _INF_/NORM=01h: TPACApp%7662 _CLIENT_ SetInVC with 1
19.08.2016 13:48:36:039 Id:4984 _INF_/NORM=01h: VCRequest%238 _CLIENT_ Trying to open VChannel.
19.08.2016 13:48:36:146 Id:4984 _ERR_/NORM=01h: VCRequest%246 _CLIENT_ - VChannelOpen() failed (1)!
19.08.2016 13:48:36:152 Id:4984 _INF_/NORM=01h: TPACApp%7662 _CLIENT_ SetInVC with 0
19.08.2016 13:48:36:152 Id:4984 _ERR_/NORM=01h: TPACApp%7185 _CLIENT_ No suitable client protocol found.
19.08.2016 13:48:36:153 Id:4984 _ERR_/NORM=01h: TPACApp%7186 _CLIENT_ ConnectToClient returns with -401 (no connect)
19.08.2016 13:48:36:154 Id:4984 _INF_/NORM=01h: TPACApp%7210 _CLIENT_ entering client message loop
19.08.2016 13:48:36:156 Id:4984 _INF_/NORM=01h: TPACApp%7430 _CLIENT_ m_uErrorCode is set to 0::0 (try is stays)
19.08.2016 13:48:36:156 Id:4984 _INF_/NORM=01h: TPACApp%3044 _CLIENT_ Leaving message loop ..., m_dwThreadTerminateCause set to 36000, m_uErrorCode = 0
19.08.2016 13:48:36:260 Id:4984 _INF_/NORM=01h: TPACApp%3112 _CLIENT_ Entering... CloseRequest
19.08.2016 13:48:36:262 Id:4984 _INF_/NORM=01h: Request%304 _CLIENT_ Entering... ~CRequest()
19.08.2016 13:48:36:263 Id:4984 _INF_/NORM=01h: VCRequest%176 _CLIENT_ Entering... ~CVCRequest
19.08.2016 13:48:36:264 Id:4984 _INF_/NORM=01h: VCRequest%214 _CLIENT_ Virtual channel DLL freed!
19.08.2016 13:48:36:266 Id:4984 _ERR_/NORM=01h: TPACApp%7027 _CLIENT_ iResult == COMMAND_NOCONNECT, try next (continue)
19.08.2016 13:48:36:268 Id:4984 _INF_/NORM=01h: TPACApp%7046 _CLIENT_ No suitable client protocol found. with retcode -401
19.08.2016 13:48:36:271 Id:4984 _INF_/NORM=01h: TPACApp%7425 _CLIENT_ m_uErrorCode is set to 219
19.08.2016 13:48:36:276 Id:4984 _INF_/NORM=01h: TPACApp%7086 _CLIENT_ Call PrinterCreateListClientName: Name ; SessionId 1
19.08.2016 13:48:36:277 Id:4984 _INF_/NORM=01h: TPACApp%6039 _CLIENT_ PrinterCreateList: GPO detected at Software\Policies\Thinprint\TPAutoConnect
19.08.2016 13:48:36:278 Id:4984 _INF_/NORM=01h: TPACApp%6098 _CLIENT_ Dynamic printer create table found in GPO.
Has anyone seen something similar following an upgrade ? We have a case open with VMware Technical Support also.
Thanks in advance.