Hi, we currently run a View 5.1.3 environment with Windows 7 floating non-persistent desktops and manage profiles using View Persona. We are moving to a new View Horizon 7 environment and have migrated the existing gold master Windows 7 image.
The only changes that have been made to the gold master in the new View 7 environment are the upgrading of VMware tools View Agent to 7.0.1.3989057.
Now when I log onto the new desktop floating pool on Horizon 7, Horizon persona isn't synchronising the desktop background from the persona repository (existing IBM CIFS share) to the local profile and hence the desktop is displayed as a black background.
If I try set the background to a jpeg file e.g. Windows harmony, I can see the file TranscodedWallpaper.jpg being saved to \\persona\share\username.V2\AppData\Roaming\Microsoft\Windows\Themes and it displays on the current floating desktop correctly.
However at the next logon to a floating desktop this file isn't saved back to the local profile i.e. %userprofile%\AppData\Roaming\Microsoft\Windows\Themes and hence the background is black.
If I log onto the gold master image directly via VMware as a user, the desktop background shows correctly, so it looks to be a persona issue.
The following are snippets from the VMWVvp.txt log relating to TranscodedWallpaper.jpg - the errors I can see are 0x80070002
Has anyone experienced this issue and know how to get around it?
[128985][08/02/2016 11:57:41:0610][RTOLogon!RedirectFile ] VMWGetFileInfo Failed: Process: explorer.exe, File: \Device\HarddiskVolume2\Users\username\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg, 0xC000003A
[128985][08/02/2016 11:57:41:0610][RTOLogon!RTORetrieveOfflineFile] explorer.exe Creating \Users\username\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg
[128985][08/02/2016 11:57:41:0610][RTOLogon!RTOGetIdentityByPath] Updated Parameters: Path: \USERS\username\APPDATA\ROAMING\MICROSOFT\WINDOWS\THEMES\TRANSCODEDWALLPAPER.JPG, Session: 1, AuthId: (0x0,0x89C59)
[128985][08/02/2016 11:57:41:0610][RTOLogon!RTOGetIdentityByPath] Updated Context: Path: \USERS\username\APPDATA\ROAMING\MICROSOFT\WINDOWS\THEMES\TRANSCODEDWALLPAPER.JPG, Session: 1, AuthId: (0x0,0x89C59)
[128985][08/02/2016 11:57:41:0610][RTOLogon!RTORetrieveOfflineFile] Retrieved User Identity: Path: \Device\HarddiskVolume2\Users\username\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg
[128985][08/02/2016 11:57:41:0625][RTOProcessCopyRequest ] CREATE_OFFLINE Request Received. Source: \Users\username\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg, Destination: C:\Users\username\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg
[0][08/02/2016 11:57:41:0797][VMWPopulateOfflineFiles ] Finished Querying Remote Folder: User: username, Session: 1, Path: \\persona\profileshare$\Floating\username.V2\AppData\Roaming\Microsoft\Windows\Themes
[128985][08/02/2016 11:57:41:0797][RTOProcessCopyRequest ] CREATE_OFFLINE: Populated Folder: \\persona\profileshare$\Floating\username.V2\AppData\Roaming\Microsoft\Windows\Themes, Files: 3, Folders: 0
[128985][08/02/2016 11:57:41:0797][RTOProcessCopyRequest ] CREATE_OFFLINE: Completed Successfully
[128985][08/02/2016 11:57:41:0797][RTOProcessCopyRequest ] FileOp Complete: 0.17 Seconds. Op: 0x100, Source: \Users\username\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg, Dest: C:\Users\username\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg
[128985][08/02/2016 11:57:41:0797][RTOLogon!RedirectFile ] Successfully Retrieved Offline File: Process: explorer.exe, Offline: 1, File: \Users\username\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg
[128985][08/02/2016 11:57:41:0797][RTOLogon!RTORemoveOfflineFile] Removed \Device\HarddiskVolume2\Users\username\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg From Offline File Table. RefCount: 1
[153838][08/02/2016 11:57:45:0814][RTOLogon!RedirectFile ] VMWGetFileInfo Failed: Process: explorer.exe, File: \Device\HarddiskVolume2\Users\username\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg, 0xC0000034
[153838][08/02/2016 11:57:45:0814][RTOLogon!RTORetrieveOfflineFile] explorer.exe Creating \Users\username\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg
[153838][08/02/2016 11:57:45:0814][RTOLogon!RTOGetIdentityByPath] Updated Parameters: Path: \USERS\username\APPDATA\ROAMING\MICROSOFT\WINDOWS\THEMES\TRANSCODEDWALLPAPER.JPG, Session: 1, AuthId: (0x0,0x89C59)
[153838][08/02/2016 11:57:45:0814][RTOLogon!RTOGetIdentityByPath] Updated Context: Path: \USERS\username\APPDATA\ROAMING\MICROSOFT\WINDOWS\THEMES\TRANSCODEDWALLPAPER.JPG, Session: 1, AuthId: (0x0,0x89C59)
[153838][08/02/2016 11:57:45:0814][RTOLogon!RTORetrieveOfflineFile] Retrieved User Identity: Path: \Device\HarddiskVolume2\Users\username\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg
[153838][08/02/2016 11:57:45:0820][RTOProcessCopyRequest ] CREATE_OFFLINE Request Received. Source: \Users\username\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg, Destination: C:\Users\username\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg
[153838][08/02/2016 11:57:45:0821][RTOProcessCopyRequest ] FileOp Complete: 0.00 Seconds. Op: 0x100, Source: \Users\username\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg, Dest: C:\Users\username\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg
[153838][08/02/2016 11:57:45:0821][RTOCopyWorker ] RTOProcessCopyRequest Failed: Operation: 0x100, File: \Users\username\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg, Error: 0x80070002