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Desktop Source unavailable

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I have one user with VM already assigned to her but when she tried to log in with VMware Horizon Client or View Client, this error message pop out:

This Desktop Currently Has No Desktop Sources Available. Please Try Connecting to This Desktop Again Later, or Contact Your System Administrator

 

In View Admin, the machine status is available. I can remote in using RDP or VNC.

 

Could anyone assist?

 

Thansk,

Jumi.


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