So we have had quite a few problems since we implemented Persona Management. Currently I am running View 5.3.2 with over 250 non-persistent linked clones and utilizing persona management which took over my existing roaming profiles. I am not doing any folder redirected within the persona policy and I do not roam the .ost within persona.
- My first issue is the biggest issue. Ever since we implemented persona we have had non stop issues with Internet explorer crashing and displaying a white screen that does not populate the Web bar. Users will be fine one second then the next they'll close out IE and go back then IE no longer works. While IE is down I am unable to delete the cookies, cache, history, etc. It says its deleting but it never actually does so, I have waited upwards to 20 minutes with no success. Logging off the user and logging them back in sometimes works but very rarely. The only way I have been able to "fix" the issue is to log them off, move them to a different desktop, and then log them back in. Over the past weeks I have been getting a dozen users or more a day having this problem and its starting to get the managing partners upset. I have had a ticket open with VMWare since Late December and they are scratching there heads with no answers. One thing they told me that "could" be the problem is that the persona folders on my fileshare server does not have "Creator Owner" permissions. I have had the same permissions for roaming profiles for the last 6 years and had no issues until persona was put in action so I am hesitant to changing any permissions on the folders. They have collected windows logs and persona logs but still cannot get to the bottom of it. One thing that does seem to prevent the issue is to restart all vm's at night and usually the next day I will only have 1 or 2 users with internet issues. Some users stay logged in for a day or 2 which may cause some issues so I am working on an "idle log off" policy.
- Users deleted desktop icons keep coming back and when they come back, documents are corrupted. This has been going on for a while but I have yet to put in a ticket with vmware as I am trying to get the biggest issue above fixed first. Users will delete some desktop icons and then when they log off and back on, the icons will repopulate. I am not sure if this is a Windows 7 issue or a persona issue. We went from Windows XP fat clients straight to Windows 7 thin clients so it is hard to tell.